Emllak Privacy Policy

EMLLAK Online Services Company ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use the EMLLAK mobile application ('the App').

By downloading or using our App, you agree to the collection and use of information in accordance with this policy.

1.

Information We Collect

a. Personal Information

  • Name, phone number, and email address (if provided during inquiries or contact)
  • Property listing details submitted by users (e.g., address, features, ownership documents)

b. Usage Information

  • Device information (model, OS version, app version)
  • IP address, location coordinates (only if permission is granted)
  • Interaction data (e.g., views, clicks, search filters)

c. Media Files

  • Photos and videos of listed properties (captured and uploaded by our team)
2.

How We Use Your Information

  • Display properties based on your preferences or location
  • Facilitate communication between buyers, renters, and our offices
  • Improve app performance and user experience
  • Prevent fraud and ensure compliance with our policies
  • Provide customer support and respond to inquiries
3.

Location Data

We may request permission to access your location:

  • To show nearby properties
  • To tag the location of a property during listing (for internal staff use)

You can enable or disable location access at any time through your device settings.

4.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only:

  • With our verified internal teams (e.g., property inspectors, managers)
  • When required by law or government authorities
  • To protect the rights and safety of users and EMLLAK
5.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or mobile storage is 100% secure.

6.

Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for correction or deletion of your information
  • Withdraw consent (for location or any optional data)
7.

Children 's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect data from minors.

8.

Third-Party Services

Our App may contain links to external services (e.g., Google Maps). We are not responsible for the privacy practices of those third parties.

9.

Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted within the App and on our website.

10.

Contact Us

Main Office Address: Karte-3, 7th street, Kabul, Afghanistan

Phone & WhatsApp: 93,706,232,222

Website: www.emllak.com